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When Linda Foy checks in for her flight, she's told she has no airline tickets. But wait! Didn't her online travel agent, Expedia, just confirm her flights? And will Expedia now refund the new tickets she must buy?

No airline ticket, scammers don't take a break and a sunk cruise.

Neither should you. And while there are more than enough scams that await travelers when booking their trips -- covered in excruciating detail on this site -- the's also danger on the ground.

It looked like smooth sailing for the DellaPenna family's Alaska cruise. The airline tickets were booked and the seats confirmed. But just a day before they were to leave, United Airlines almost scuttled their vacation.

The Transportation Department's latest high-profile fine goes against Comair for violating denied-boarding rules. It's a big ticket: $275,000, which, while significantly less than the record fine against Spirit Airlines late last year, could be the largest enforcement action for bad bumping...

Travel's new normal, pre-checking your site, when to appeal your case.

Here's what happens when an airline can't get its story straight. It ends up with a passenger like John Campagna, who nearly forced to abandon his "babies" in Honolulu.

During the last week, several news outlets and bloggers -- including most recently, the Arizona Daily Star -- have breathlessly reported that Southwest Airlines quietly revised its contract to define mechanical delays as an "Act of God."

Seconds before Terri Widder booked a recent flight from Chicago to Tulsa, she hesitated. Something felt wrong.

This isn’t a political column, but when I heard the next president of the United States, Sarah Palin, announce she belongs to the party of “no” — actually, make that the party of “hell no” — I thought for a moment she was talking about the travel industry.

Amy and Kevin Roeder are stuck with a $1,600 bill from Thrifty Car Rental for damage they say they didn't do. Thrifty insists they're responsible, and isn't backing down. And now I'm stuck, too. What do I do next?

A car rental conundrum, Washington power trip and a conversion quandary.

Can you name the three branches of government?

In a word: fees. Lots and lots of fees.

Hilton offers Joy Valentine a $199 a night rate at its New York property, but it can't find the price in its system, so it charges her $239 instead. The rate is nonrefundable, so when Valentine asks it to fix the mistake, Hilton refuses. Is there anything she can do to persuade the hotel to honor...

A new study by a team of aviation consultants which claims the government's new tarmac delay rule will cost the flying public $3.9 billion during the next two decades, is making waves in the aviation industry and beyond.

All Leslie McCormick wanted was to convert her Marriott points to American Airlines miles. But what should have been a simple transaction was complicated by a little red tape and a severed corporate relationship, and now McCormick's points are going nowhere.

Lori Kaufman didn't mean to play the system. She just wanted to reschedule her flight so she could attend her grandmother's funeral.

A fall surprise, passenger safety on cruise ships and a shortcut you shouldn't try.

Attention frequent fliers: If you can't get a confirmed upgrade on your next flight, don't do what Jim Downey did.